Urban Outfitters FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Other Features

Rated 4.2 - 57 reviews

About Urban Outfitters

Urban Outfitters is a major fashion stores company operating the e-commerce site urbanoutfitters.com. Urban Outfitters sells its products and services in the fashion stores vertical, offering discounts and promo codes to its customers infrequently. Urban Outfitters is very well-regarded among shoppers on Knoji, with 57 ratings and an average rating of 4.2 stars. Urban Outfitters scores very highly compared to other brands in the fashion stores industry, providing 32 e-commerce features to better serve its customers.

Urban Outfitters' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Urban Outfitters offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Urban Outfitters may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
Urban Outfitters offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Urban Outfitters accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Urban Outfitters accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Yes
Urban Outfitters accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Urban Outfitters may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Yes
Urban Outfitters offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Urban Outfitters offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Urban Outfitters may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Urban Outfitters offers their own coupons and promotions page on their website. Check the official Urban Outfitters coupons page for the latest offers directly from Urban Outfitters Read full answer >>
Student Discounts:
Yes
Urban Outfitters runs a student discount program for current students. Save up to 40% on Urban Outfitters through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
No
It appears that Urban Outfitters may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Yes
Urban Outfitters offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at urbanoutfitters.com. See program details on their birthday discounts page. Read full answer >>
Price Matching:
Maybe
It appears that Urban Outfitters may not offer price matching currently. Read full answer >>
Outlet Stores:
Yes
Urban Outfitters offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. Read full answer >>
Competitor Coupons:
Maybe
It appears that Urban Outfitters may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
No
It appears that Urban Outfitters may not allow coupon stacking currently. Read full answer >>
Black Friday Hours:
Maybe
It appears that Urban Outfitters may not offer Black Friday hours currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
Urban Outfitters offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Urban Outfitters offers gift cards and discounted gift cards during special promotional events. Find gift cards for Urban Outfitters. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
Urban Outfitters offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Urban Outfitters may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Urban Outfitters may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Yes
Urban Outfitters accepts Afterpay financing for qualifying orders and customers, according to their Afterpay financing policies. See policies and program details on their Afterpay financing support page. Read full answer >>
Klarna Financing:
Maybe
It appears that Urban Outfitters may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Urban Outfitters may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Urban Outfitters offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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